Beacon Medical Practice is committed to providing you with the best possible access to its services.
Please call us Monday to Friday, 8:00am to 6:30pm on 01754 897000 to speak to our appointment booking team, who will co-ordinate your call.
The call handler will then offer you appropriate on the day options, or suggest the best place for you to receive care.
The options we offer within the practice are:
- Out of Hours appointments with the dedicated local team during evenings and weekends
- Face to Face appointments
- Triage appointments
- Physiotherapist
Online services
Other services
You may be signposted to one of the following providers:
- Dentist
- Pharmacist
- Podiatrist
- Optician
This means that you will be offered an appointment or signposted to the correct care provider.
These options allow you to choose what suits you and your availability!
We hope that all our patients will support us in the transition and are happy with the changes that we are making.
We are always happy to receive feedback on our systems to enable us to improve where we can.
Urgent appointments
If you need to see a clinician on the same day, please contact the Practice on 01754 897000 as above.
Please note you will be asked to give a brief description of your condition so that we can prioritise your call. These brief details are essential to deal with your urgent medical condition effectively.
Please do not request these appointments for non-urgent medical conditions.
In the event of a life threatening emergency, call 999 immediately.
Home visits
Home visits are reserved for patients who are house-bound or have serious illness and are too poorly to attend the Practice. Patients with certain severe conditions that can be passed-on may receive special advice on how they may be assessed and treated.
If you feel that you need a home visit and you fit the criteria, please telephone the Practice as early as possible. Ideally between 8.00am and 11.00am, except in case of an emergency. This helps our GP’s to plan their visits. It often results in a speedier response to your request. GP’s normally do home visits after morning surgery, so usually you can expect a home visit after 12.00pm.
Further information about home visits
Extended hours
These are available Monday to Friday 5.30pm to 8.30pm and weekends 8am to 7pm (7 days a week, 365 days per year). These need to be booked through Beacon Medical Practice. The practice is closed Saturday and Sunday, and on Bank Holidays. Appointments are available with the Extended Hours service outside of our working times.
Children under 14 years of age should ideally be accompanied to their appointment by their parent or legal guardian. However, we do appreciate that this is not always possible and very often relatives or friends are asked to accompany the child on the parent’s behalf.
Cancelling or changing your appointment
Please contact the surgery between 9am and 6.30pm on 01754 897000 to cancel, rearrange or change your appointment.