Main surgery – Skegness

01754 897000

Appointments

For medical emergencies, like sudden onset of chest pain, weakness in limbs, shortness of breath or collapse, please dial 999 for an ambulance. If you sustained an injury then go to your local A&E or minor injuries department. For any dental problems visit your dentist.

Beacon Medical Practice is committed to providing you the best possible access to its services.

How does our appointments system work?  

  • From 08:50am each morning (Monday to Friday*) our GPs and Clinical Practitioners will operate a “sit and wait” clinic.
  • From 08:00am each morning (Monday to Friday*) you can check-in at Reception and wait to see a Clinician. Where availability allows Clinician choice will be given.
  • Once you have been placed on the sit and wait list we cannot guarantee how long you might be waiting or what time you might be seen but we can ensure that you will be seen.
  • (*Excludes Bank Holidays)

Afternoon clinics with our GPs and Clinical Practitioners are all pre-booked in advance:

  • This is to allow Clinicians the opportunity to invite Patients in for follow-ups and to provide results.
  • There are also a number of pre-bookable appointments available for patient booking. These appointments will be released 1 day before and 7 days in advance. There will be no pre-booking availability beyond this point in an effort to reduce DNA’s (non-attendance) at the Practice.

How to access pre-bookable appointments:

By Telephone:

  • The appointments line will be open from 08:00am.
  • Alternatively you can use the options below which are available 24/7.
  • The appointments will be released daily at 08:00am for 7 days time and for the following day.

Patient Partner:

  • At any time of the day you can book/check or cancel an appointment with a GP by using our automated telephone appointment service Patient Partner – please note that is dependent on availability. Patients who do not want to take advantage of our telephone appointment system can still speak to one of our Receptionists during Surgery opening hours. To use the service you will need a touch-tone telephone, your contact telephone number and your date of birth. When you telephone the Surgery, select the option for the automated booking service and follow the simple instructions. You must inform us if you change your telephone number, landline or mobile.
  • To register for our Patient Partner appointment service, simply attend the Reception Desk in person with a valid form of ID (passport, driving license, birth certificate).
  • Full instructions are provided on registration.

SystmOnline:

  • It is now possible to book an appointment using the internet. You can also cancel or change your appointment online.
  • To register for our SystmOnline, Service simply attend the Reception Desk in person with a valid form of ID (passport, driving license, birth certificate).
  • You will be issued with a unique username and password which will allow you access to the online service.
  • Full instructions are provided on registration.

Other:

Did you know?

  • For a number of years Beacon Medical Practice have operated an Emergency Callback list, where patients were able to receive a call from our Duty Practitioners.
  • Unfortunately this service was widely abused with minor ailments. This is not sustainable in a General Practice of our size, where services are extremely strained.
  • By releasing our Duty GP and support team back into clinics, we are able to increase the number of appointments we have available to offer to our Patients each day.

Did you know?

  • If you suspect that you may have a urine infection, please collect a ‘red topped’ sample bottle from any of our surgeries and then return the sample to Skegness surgery reception desk before 12:00pm (no appointment necessary).
  • Your sample will then be dipped by one of our Healthcare professionals and any medical advice for you will be available from 16:00pm, by telephoning 01754 897000.

Did you know?

  • Our Administrative Staff have received training in navigating you to all alternative services that are available to help you once the surgery has reached its daily capacity.
  • Our Clinicians ask that you respectfully answer any questions they may ask you, as this knowledge may assist you in receiving medical advice or assistance promptly.
  • They are also trained to recognise symptoms which may flag an urgent medical condition. In this instance they may advise you to ring 999 if they feel it is appropriate

Did you know?

  • A normal appointment with your Doctor is for TEN minutes. This is usually sufficient to deal with ONE medical problem. If you wish to discuss several problems please tell your Doctor at the start of your consultation. Please be mindful that if your healthcare needs take longer than the allocated ten minutes then patients having an appointment after you will have to wait longer than they anticipated.

Did you know?

  • If after having made an appointment, you are subsequently unable to attend for any reason, PLEASE LET US KNOW (even if it is only a few minutes before you are due) so that we can offer the appointment to someone else. A significant number of appointments are lost each day through patients not attending and in general, these are appointments booked in advance. Please help us to avoid wasting costly NHS resources.

Alternative Services:

  • Before you make an appointment to see your GP, consider the alternatives. You can call NHS 111 (24 hours a day, seven days a week) for medical advice over the telephone. The pharmacist behind the counter at your local chemist may be able to give you the help you need, so you won’t have to spend time waiting for an appointment. Pharmacists are highly trained health professionals, and may offer a wider range of health services than you might think.
  • Finally, when making an appointment we respectfully ask all our patients for their understanding and patience and to remain calm and polite towards our reception staff who are just to doing their job and are always trying to help you to their best of their ability.

 

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