‘The importance of feedback is not what we collect but what we do with it’
Feedback from patients helps us to see what you really think about the services we provide. We can use the feedback to drive improvements in care. Collecting feedback can be in a number of ways and we use complaints, informal complaints and compliments to change and enhance the way we provide care. Patient experience is a vital component of the service and we want to hear from you.
Give feedback to us by:
- Completing the Friends and Family Test by following the link, this feedback is anonymised and not submitted to the practice: https://forms.office.com/e/rxDYY5P6Pp
- Fill in our patient survey document situated in the foyer of Beacon Medical Practice – Skegness, Ingoldmells and Chapel St Leonards
- Write to us
- Send us an email – Compliments: licb.feedback-beacon@nhs.net Complaints or Concerns: licb.complaints-beacon@nhs.net