Patient Feedback

‘The importance of feedback is not what we collect but what we do with it’

Feedback from patients helps us to see what you really think about the services we provide.  We can use the feedback to drive improvements in care.  Collecting feedback can be in a number of ways and we use complaints, informal complaints and compliments to change and enhance the way we provide care.  Patient experience is a vital component of the service and we want to hear from you.

Give feedback to us by:

1. Completing the Friends and Family Test
2. Fill in our patient survey document situated in the foyer of Beacon Medical Practice – Skegness, Ingoldmells and Chapel St Leonards
3. Write to us
4. Send us an email – Compliments: licb.feedback-beacon@nhs.net Complaints or Concerns: licb.complaints-beacon@nhs.net
5. Complete the form below:

   Feedback for our Website

   • We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, so we can understand and learn what works and what needs to change.

     If you would like a personal response please complete the contact details. If you would prefer to keep your feedback anonymous we would still very much like to hear from you.

     Please ensure you complete the subject line marked with an * otherwise the form cannot be sent.

   • Name: (leave blank if preferred)
     First Last
   • Address: (leave blank if preferred)
   • Daytime telephone number (leave blank if preferred)
   • Email address:*
     Enter Email Confirm Email
   • Feedback / comments:*

Thank you for completing the survey.