Contact Us

Telephone lines:

For Appointments – Option 2 – 8.00am -6:30pm

For Nurse and HCA appointments (Nurse Administration) – Option 2 – 9.00am-6:30pm

For Prescriptions – Option 3 – 9.00am – 6:30pm

For Results – Option 4 – 9.00am-12.00pm

Patient Administrators – Option 5 – 9.00am -12.00pm

We offer a free call back service, this will save you waiting in the phone queue. You will be offered this when you select the appropriate line.

Please note all of our calls are recorded for training and security purposes. At the end of your call to us you may be asked if you would be happy to give us feedback on your telephone experience, we appreciate your time is valuable and we hope that you will support us in continuing to understand and improve the service we offer you.

Practice email addresses:

For admin and enquiries please email: licb.c83019@nhs.net

For complaints please email: Licb.complaints-beacon@nhs.net

For your feedback on our service please email: Licb.feedback-beacon@nhs.net

Visiting us – Accessibility

There is ample access for the disabled to all of our facilities.

If you have a disability and you require assistance, please ask at Reception where one of our reception team will be pleased to help you.

We have wheelchairs available for use in each surgery.

We have hearing loops for our deaf and hard of hearing patients. Please note you will need to adjust your hearing aid to the necessary frequency.