This accessibility statement applies to this website:
The site is built on the standard template provided by GPsurgery.net.
The Practice has the ability to edit and update website content, and while we take care to maintain accessibility, changes may occasionally introduce non‑accessible elements.
We will always respond to and resolve any accessibility issues promptly, courteously, and in line with our commitment to equity, diversity and inclusion.
This website is run by Beacon Medical Practice, and we want as many people as possible to be able to use it.
For example, you should be able to:
- zoom in up to 300% without text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech‑recognition software
- listen to most of the website using a screen reader (including JAWS, NVDA and VoiceOver)
- submit forms using only a keyboard
We aim to keep website text clear, simple and easy to understand.
AbilityNet provides guidance on making your device easier to use if you have a disability.
How Accessible Is The Website:
We know some parts of this website are not fully accessible:
- you cannot modify line height or spacing of text
- most older PDF documents are not fully accessible to screen‑reader software
- the interactive map on our Practice Boundary page may not be accessible. Please call or email us for this information in another format if needed.
Our Wider Commitment to Accessible Care:
Beyond the website, we are also committed to ensuring all patients can access our services safely, comfortably and without barriers.
This includes:
- Full disabled access across our buildings, including step‑free entry, accessible toilets and clearly marked routes
- Support for sensory impairments, including hearing loops and access to BSL interpretation
- Language accessibility, with translated materials and professional interpreters available for patients whose preferred language is not English
- Support for people with complex needs, including learning disabilities, autism, cognitive impairment and long‑term conditions
- Inclusive registration for patients with no fixed abode, people experiencing homelessness, Gypsy, Roma and Traveller communities, and those in temporary or unstable accommodation
- Multiple access routes including telephone appointments, face‑to‑face consultations, online services and out‑of‑hours support when clinically appropriate
- Rural and coastal accessibility — we aim to offer care from the most convenient of our three locations to reduce travel barriers for our community
These commitments ensure our digital accessibility aligns with our broader mission to provide equitable, respectful and patient‑centred care.
Feedback and Contact Information:
If you need information from this website in a different format, such as large print, easy read, audio, or braille, please contact us:
- email: [email protected]
- call: 01754 897000
We will consider your request and respond within 2 working days.
Reporting Accessibility Problems:
We are always looking to improve the accessibility of this website.
If you find any issues not listed on this page, or believe we are not meeting accessibility requirements, please contact: [email protected]
Enforcement Procedure:
The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
If you are not satisfied with how we respond to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) Equality Advisory and Support Service.
Contacting Us by Phone or Visiting in Person:
We provide a text relay service for people who are D/deaf, hearing‑impaired or have a speech impairment.
We also have audio induction loops. If you contact us before your visit, we can also arrange a British Sign Language (BSL) interpreter.
To arrange, contact us at: [email protected]
Technical Information About This Website’s Accessibility:
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
Compliance Status:
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non‑compliances and exemptions listed below.
PDFs and Other Documents:
Some of our PDFs and Word documents are essential for providing services.
We link to the GMS1 patient registration form, hosted by the Government. This document is outside our control and therefore outside the scope of accessibility regulations.
We also publish PDFs and Word documents containing service information and forms in instances where we are unable to provide accessible HTML pages.
What We’re Doing to Improve Accessibility:
Our website is provided by GPsurgery.net.
Accessibility is a core part of their development process, and they regularly review and update their templates.
They support us in resolving any accessibility issues that arise.
Preparation of This Accessibility Statement:
Our original statement was prepared on 16 October 2014 and most recently reviewed on 02 July 2026.
The standard website template was last tested on 02 July 2026 by GPsurgery.net.
This website is based on standard page templates. To ensure a representative sample, we tested:
- the Home page
- a standard text‑based page
- a standard page containing a form
- the Team page
- the News page
- an individual news item
This website was last tested by the practice on 02 July 2026.
