All our staff are bound by a strict confidentiality policy and receive a very high standard of Information Governance training before commencing work at Beacon Medical Practice. All patients’ records are treated in the strictest confidence and, as such, all staff have been instructed not to give out any patient information, even to close relatives.
When visiting our Practice we please ask that patients do stand back from the reception desk to allow the person in front to speak confidently to the reception staff. Please respect the privacy of the person standing in front of you.
If you do need to speak to a receptionist in private then please ask.