NHS.uk: You and Your General Practice
You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team.
YYGP also helps patients share feedback or raise concerns. This can be done with their GP practice, Healthwatch, or the integrated care board (ICB).
You can find the full YYGP guide, published by NHS England.
https://www.england.nhs.uk/long-read/you-and-your-general-practice-english/
