‘The importance of feedback is not what we collect but what we do with it’
Feedback from patients helps us to see what you really think about the services we provide. We can use the feedback to drive improvements in care. Collecting feedback can be in a number of ways and we use complaints, informal complaints and compliments to change and enhance the way we provide care. Patient experience is a vital component of the service and we want to hear from you.
Give feedback to us by:
- Completing the Friends and Family Test
- Fill in our patient survey document situated in the foyer of Beacon Medical Practice ? Ingoldmells and Chapel St Leonards
- Write to us
- Send an email to: [email protected]
- Complete the form below:
Thank you for completing the survey. Please now go to our FEEDBACK RESULTS PAGE so we can tell you what changes we have made for the benefit of patients.