Your Appointment Matters.
When patients don’t attend (DNA) their booked appointments without notifying us, valuable clinical time is lost and someone else, who could have taken that slot, misses the chance to be seen.
Last month alone, missed GP and Nurse/HCA appointments at the Practice added up to nearly 80 hours of wasted time, and missed opportunities to support peoples health.
We politely remind all patients of the importance in taking responsibility for their healthcare, by attending appointments as scheduled, or letting us know in advance if circumstances change, and they can’t make it.
By doing so, you help us provide timely care, reduce waiting times, and make sure every minute is used to support those who need it most.
Please remember to cancel or reschedule if you can’t attend. It only takes a moment, but it can make a real difference.
