We are currently experiencing longer waiting times for hospital letters, clinic notes and scan reports.
This is due to recent changes at United Lincolnshire Hospitals NHS Trust, where all departments have moved to a single central hub for processing and enquiries.
This means:
Letters and reports may take longer to be written and sent to us.
Response times to our queries are slower than usual, as the hospital team is managing a very high volume of messages.
Please be assured:
We will contact you as soon as your hospital correspondence arrives.
You do not need to chase us — if we receive anything that affects your care, we will act on it promptly.
Your care at the practice continues as normal.
Thank you for your patience and understanding while the hospital completes its transition to the new system.
