NHS App is a simple and secure way to access a range of NHS services on your smartphone, tablet or computer.
You can use the NHS app to:
- Order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- Book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- Get health advice – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- View your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
- Register your organ donation decision – choose to donate some or all of your organs and check your registered decision
- Find out how the NHS uses your data – choose if data from your health records is shared for research and planning
- View your NHS number – find out what your NHS number is
Download the NHS app on the App Store or Google Play
Click here to access the NHS app on your computer
Support With Digital Access (NHS App and SystmOnline)
We understand that not everyone is confident using digital tools.
Our Reception and administrative teams can support you with:
- Installing the NHS App on your own device
- Setting up SystmOnline accounts and login details
- Recovering or verifying your NHS number
- Navigating online services such as booking appointments or requesting repeat prescriptions
- Troubleshooting common issues like password resets or device compatibility
If you need help, simply speak to our Reception team.
We can guide you step‑by‑step, provide printed instructions, or sit with you while you install and set up the NHS App on your phone or tablet.
This support is available to all patients, including those who may be new to digital services, have accessibility needs, or require additional assistance.
