Main phone number: 01754 897000

Email Address: [email protected]

Administrative Teams

In addition to our teams of staff that our patients have face to face contact with, such as our Clinicians, Dispensers and our Receptionists, we also employ a  team of administrative staff, who are equally dedicated to providing a high quality service to our patients. Their roles are diverse, covering a wide range of duties.

What do our Administrative team do?

They have a range of responsibilities, including but not limited to:

  • Processing patient reports for insurance companies, solicitors, employers etc.
  • Typing referrals for further care, and uploading to the Choose and Book system.
  • Scanning hospital letters on to the clinical system and read coding to patient record.
  • Summarising patients medical notes on to clinical system.
  • Operating comprehensive cervical cytology recall system.
  • Processing patients registration and change of personal details via electronic links.
  • Processing incoming mail from patients and other healthcare professionals and actioning as appropriate